Job Description
Senior Manager, Development

POSITION TITLE:     Senior Manager, Development
REPORTS TO:     VP of Development
STATUS:     Full-Time, Regular
LOCATION:     Riverdale, MD

SUMMARY:: The Senior Manager, Development connects the community and donors more deeply with Central Union Mission through speaking engagements, tours, customized communications, and networking opportunities for the purpose of further engaging individuals, churches, companies, and groups in volunteerism and philanthropy. This position manages the mid-level donor program (roughly defined as $1,000 – $10,000) and identifies donors who have major gift capacity and inclination..

SPECIFIC RESPONSIBILITIES:
Essential duties and functions include, but are not limited to the following:

40% Stewardship and Donor Relations

• Project management oversight and detailed execution of stewardship activities including impact reports, acknowledgement, donor recognition, thank you notes, etc.
• Draft donor acknowledgments and collaborate with team members to ensure their timely and accurate completion.
• Help plan and implement donor cultivation and stewardship events (volunteer experiences, site tours, receptions, cultivation/appreciation events) for mid and major gift donors.
• Think strategically about donor engagement, providing creative solutions to develop meaningful and mutually rewarding relationships with donors at all levels.
• Field inquiries from donors about their giving. Consistently demonstrates exemplary customer service and provides excellent relationship management and prompt follow-up.
• Maintain accurate and detailed records of donor correspondence in database daily.

30% Community Engagement

• Research, recommend, and implement strategies to raise the positive profile of Central Union Mission among civic, business, and church leaders in the local community.
• Educate the community through site tours and speaking engagements.
• Oversee the Volunteer program.
• Manage church partnerships in coordination with Vice President of Development.

20% Donor Relationship Management

• Manage the mid-level donor program (roughly defined as $1,000 – $10,000), strengthening relationships with current and potential donors and elevating them to increasingly higher levels of giving and engagement.
• Qualify major donor prospects and devise appropriate strategies to cultivate the relationship for a major gift solicitation.
• Utilize the database for reporting, segmenting donor groups, and noting communication.
• In partnership with the Vice President of Development, meet with individual major donors and foundation and corporation representatives for solicitation, stewardship, and reporting.

10% Supervisory Responsibilities

• Provide leadership and manage the Volunteer Coordinator position.
• Select, train, and provide development opportunities, performance appraisal and coaching for direct report(s). Ensure performance of individual(s) is meeting goals.
• Special projects as assigned by Vice President of Development.
• Help ensure the Mission’s reputation and integrity remains strong and positive

Requirements:

• Bachelor’s Degree from a nationally accredited university/college with 3-5 years of relevant experience.
• Exceptional interpersonal skills; excellent written and verbal communication skills (critical and creative writing skills).
• Highly organized with acute attention to detail and time management.
• Comfortable with public speaking and skilled at creating compelling presentations based on the audience, using examples and stories that resonate with listeners.
• Strong project management skills and deadline tracking.
• Exceptional attention to detail.
• Practical experience and skills with the elements articulated in this job description.
• Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint, etc.
• Experience with donor CRM software is required.
• Experience with Canva is preferred.
• A demonstrated passion for ministry and issues surrounding homelessness and poverty.
• Ability to sit or stand for sustained periods of time, ability to lift up to 50 pounds, and other basic physical abilities required.
• This position requires the ability to drive one’s own car and travel at times. Must have a valid driver’s license and a clean driving record, ability to travel locally within the Metro DC area.
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .

Job Description
Workforce Development Associate
[Employment Placement Coach]

POSITION TITLE:     Employment Placement Coach
REPORTS TO:     Sr. Director of Workforce Development
STATUS:     Full-Time, Regular
LOCATION:     Comprehensive Family Resource Center (CFRC), Washington,

SUMMARY:: This position is an exciting opportunity to serve with one of the most respected and impactful organizations in Washington, DC. Central Union Mission has been serving the homeless and low-income families in the nation’s capital for 140 years. The Mission has some of the most strategic programs in the nation for combatting homelessness. In coordination with the leadership of the Workforce Development & Education Department (WDE), the Employment Placement Coach is responsible for client engagement and implementation of the employment program at the CFRC and providing expert job readiness coaching, counseling and placement expertise that leads to positive employment placement (living wage employment) outcomes for CFRC consumers. The Employment Placement Coach will ensure seamless coordination and collaboration with existing CFRC staff, agencies and community partners and consumers.

SPECIFIC RESPONSIBILITIES:
Essential duties and functions include, but are not limited to the following:

60% Program-Coaching & Client Engagement Job Placement

• Serve as a member of the team to advance Workforce Development and Education at the CFRC in coordination with CFRC Education and Employment Manager, Sr. Director of WDE, Education Instructor and other key staff.
• Recruit and cultivate clients through various channels to include all Mission related programming
• Develop employment plan and portfolio for each participant based on individual assessment; facilitate/deliver skills-based and professional development training.
• Research, recommend, and implement strategies to identify appropriate skills and work-based learning opportunities to include on-the-job and/or apprentice-based training programs; match consumers to appropriate employers based on knowledge skills abilities.
• Communicate regularly with portfolio of clients and in accordance with their needs.

30% Monitoring, Tracking and Reporting

• Monitor guest and consumer progress daily, complete progress notes, daily logs, timesheets, individual planning activities, and other documentation thoroughly, accurately, and in a timely manner.
• Track and report client management activities using Mission Tracker HMIS
• Effectively use database technology and other resources to track participant activities, task completion, badges, certificates, certifications diplomas and other competencies secured.
• Report weekly, monthly, quarterly and annual workforce development data in Mission Tracker

10% Networking and Community Engagement

• Conduct outreach, promoting and recruiting participants among existing consumers and throughout the community.
• Network with existing and prospective employers, educational providers and other community leaders to identify partners, apprenticeship opportunities and internships.
• Facilitate on-the job-site coaching with participants to include employee/employer assistance and support.
• Other duties as assigned.

Required Qualifications:

• A minimum of two years of relevant experience in a non-profit, faith-based or human services organization/agency.
• Bilingual in English and Spanish preferred
• A minimum of an Associate degree (required)Bachelor’s degree preferred in vocational education, adult-education/education, counseling, psychology or other related field
• Must possess direct delivery of services, data base usage and adult-based education experience.
• Exceptional inter-personal skills; excellent written and verbal communication skills.
• Must have the ability to build relationships quickly and across diverse cultural backgrounds.
• Must be culturally competent; comfortable interfacing with a wide variety of constituents—diverse constituent groups, community and faith-based organizations, government agencies and for-profit companies.
• Highly organized with acute attention to detail and time management; high capacity to prioritize and meet deadlines; self-motivated; able to work independently and with a team
• Proficient in Microsoft Office Suite.
• Generally sedentary in nature, but may require standing and walking, and the ability to intermittently kneel down, stoop, bend at the waist, twist at the waist and reach, or sit for long periods of time.
• Ability to lift up to 20 lbs. (boxes, paper, office supplies, etc.).
• Ability to operate standard office equipment (copier, fax, printers, multi-line phone systems).
• Must have good vision to read print and a computer screen.
• Ability to hear and speak to communicate in person, before groups, and over the telephone.
• Manual dexterity of hands and fingers to include repetitive keyboarding, grasping, and reaching to operate a computer keyboard, mouse and/or standard office equipment.
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .

Job Description
Cooks II

POSITION TITLE: Cook II
REPORTS TO: Kitchen Manager
STATUS: Full-Time, essential
LOCATION: Washington, DC

SUMMARY:: The Cook II accurately and efficiently cooks meats, fish, vegetables, soups, and other hot/cold food products as well as prepares and portions foods prior to cooking. Performs other duties in the areas of food and final plate preparation including preparing food items in advance. Assists with food reception and storage, serving (including special events) and works with Mission volunteers and others working in the kitchen.

SPECIFIC RESPONSIBILITIES:
Essential duties and functions include, but are not limited to the following:

60% Planning, preparation, service of meals in the following areas:

• Prepare a variety of meats, seafood, poultry, vegetables and other food items in broilers, ovens, grills, fryers, and a variety of other kitchen equipment according to standardized recipes.
• Assumes 100% responsibility for quality of products served.
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications. Maintains a clean and sanitary work-station area including tables, shelves, grills, broilers, fryers, convection oven, flat top range and refrigeration equipment.
• Assists in food prep assignments during off-peak periods as needed.
• Closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen.

20% Food Handling

• Participates in the prep/cooking of high-yield meal service.
• Supervises and trains assigned program participants to handle food properly.
• Receives and organizes food arriving at/departing from the Mission.
• Handles, stores, labels and rotates all products properly. Perform pantry storage duties of food items.
• Responsible for enforcing restricted access to the kitchen and pantry – authorized personnel only.
• Assists with Pantry organization.

10% Volunteers, Community Engagement and other

• Coordinates and supervise Mission kitchen volunteers during their shift.
• Supports and helps with community events utilizing volunteers.
• Supports Mission special projects/events.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the Kitchen Manager

REQUIRED QUALIFICATIONS:

• A minimum of 2/3 years of experience in food preparation, cooking and serving.
• Food Handler’s License Serv/Safe Food Manager Certification
• 12 months experience in a non-profit or similar environment working independently in a commercial kitchen.
• Excellent communication and organizational skills.
• Active driver’s license and transportation.
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to lift, stir, and manipulate large cooking vessels of food.
• Frequently walk short distances.
• Continuously stand.
• Frequently bend or twist at the neck or torso.
• Continuously grip.
• Occasionally reach, stoop, kneel and crouch
• Ability to lift to 40 pounds.

Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .

Job Description
Senior Social Worker

POSITION TITLE: Sr. Social Worker
REPORTS TO: Senior Director of Social Work
STATUS: Full-time, regular
LOCATION: Washington, DC

Summary:: This position is an exciting opportunity to serve with one of the most respected and impactful organizations in Washington, DC. Central Union Mission has been serving the homeless and low-income families in the nation’s capital for 140 years. The Mission has some of the most strategic programs in the nation for combatting homelessness and poverty. The individual in this position will provide services and support at the Mission’s Comprehensive Family Resource Center (CFRC) and all other programs and ministries under the direction of the Senior Director of Social Work as necessary.

Specific Responsibilities:

Essential duties and functions include, but are not limited to the following:

80% Case Management and Related Services and Supports

• Conduct intake and assessments: cognitive, functional, environmental, psychosocial data, etc.
• Provide counseling support
• Conduct crisis intervention support
• Refer clients to available therapeutic, social service, educational and medical resources when appropriate.
• Plan, seek, advocate, and monitor services from various social service or health care organizations and staff on behalf of a client.
• Assist with developing support systems to meet client needs by identifying and coordinating with a variety of available service providers necessary to maintain independent living, self-sufficiency and family stabilization
• Actively pursue venues to acquire knowledge of the broader community that enhances the service delivery process
• Plan, coordinate and execute, as appropriate, events that promote well-being (spiritual health, mental health, social-emotional, cognitive, physiological, environmental, financial, etc.)
• Become familiar and gain a working knowledge of agency policies and procedures
• Assist in completing surveys and other types of information gathering
• Assist population in completing critical applications (food stamps, Social Security, identification cards, birth-certificates, job/housing searches, etc.)
• Coordinate with the Senior Director of Social work to plan and oversee legal and immigration services from partner providers
• Learn about the special needs, intervention strategies, and behavioral approaches for individuals with challenges such as domestic violence, substance abuse, diversity and family/inter-generational concerns and other challenging issues that plague the population
• Serve as an advocate for equitability in all aspects of the service delivery process
• Attend professional development trainings, as available and appropriate
• Establish and maintain cooperative working relationships with team members
• Maintain a flexible schedule, adaptive to the needs of the ministry

5% Resource Development and Acquisition (not fundraising)

• Research both formal and informal social services or other related services and supports to meet the needs of the population
• Arrange and coordinate meetings, attend community programs, events etc. to build good will

10% Ministry Documentation Support

• Input and maintain up-to-date, accurate entries to the Mission-Tracker system or other necessary documentation vehicles as deemed appropriate and as directed
• Prepare written and statistical reports, as needed

5% Other duties as assigned

• Support the other work of the CFRC and other ministry programs
• Attend work-related meetings, events within and outside of normal working hours
• Must seek opportunities for on-going professional development and acquire necessary training, CEU hours as required for licensure and/or to remain relevant and current

REQUIRED QUALIFICATIONS:

• Licensed Social Worker LCSW or above with three to five years of management related work experience
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint etc.)
• Ability to utilize the internet and other channels for research and to understand how to garner resources
• Possess excellent skills as it relates to results orientation, critical and creative thinking
• Demonstrated skills in working effectively with diverse clients from various backgrounds, ethnicities educational and financial challenges.
• Must be flexible and adaptable in meeting the needs of the client and ministry
• Excellent verbal and written communication skills.
• Motivated and willing to engage in the teamwork process
• Capacity to work independently, prioritize and meet deadlines
• Physical Demands: The position is generally sedentary in nature, but may require standing and walking, and the ability to intermittently kneel down, stoop, bend at the waist, twist at the waist and reach, or sit for long periods of time. Ability to lift up to 30 lbs.
• Ability to operate standard office equipment (copier, fax, printers, multi-line phone systems).
• Must have good vision to read a computer screen.
• Ability to hear and speak to communicate in person, before groups, and over the telephone.
• Manual dexterity of hands and fingers to include repetitive keyboarding, grasping, and reaching to operate a computer keyboard, mouse and/or standard office equipment.
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

For more information or to apply for this position please contact Carrie Kelley at ckelley@missiondc.org .