Open Full and Part-Time Positions
Central Union Mission is a faith-based 501(c)(3) nonprofit organization and the oldest private social service agency in Washington, DC. In addition to its emergency shelter, which provides almost 60,000 bed-nights each year, the Mission operates a holistic, Christ-centered transformation and workforce development program for men, provides benefits for veterans, helps people overcome addictions, operates a food and clothing distribution center which provides food for over 4000 people each month, runs a camp for underprivileged children, and offers a ministry to families and senior citizens. Charity Navigator has rated Central Union Mission as a four-star charity, GuideStar awarded Central Union Mission a Gold Seal for our financial transparency and GreatNonProfits has given Central Union Mission a Top-Rated award.
PURPOSE:
To Glorify God through proclaiming and teaching the Gospel, leading people to Christ, developing disciples, and serving the needs of hurting people throughout the Washington Metropolitan area. We hold the Bible to be God’s Holy Word in its entirety. It is inspired in every part by the Holy Spirit. (II Timothy 3:16; II Peter 1:21)
We hold that through preaching, teaching and ministering, Central Union Mission must use its resources and activities to bring men, women and children under the power of the Gospel; that they may have victory over sin, come into fellowship with God and live Spirit-filled, fruitful lives in Christ. I have read the Doctrinal Statement of Central Union Mission and I accept it without reservation.
Director of Operations
REPORTS TO: President & CEO
STATUS: Full-Time Regular
SUMMARY:: The Director of Operations is an essential position responsible for all aspects of building operations and maintenance to ensure the proper level of service to staff and guests. The person in this role also ensures all IT systems function properly, collaborates with kitchen staff to ensure smooth operations, and supervises staff who manage maintenance of the Mission’s fleet of vehicles. This individual develops strategies and internal process controls to ensure the proper management and oversight of expenditures, mitigate risk, and promote the efficient allocation of resources, timely project completion and quality product delivery that exceeds expectations. Must be able to provide Missionwide operational strategies and opportunities for improvement. The Director of Operations is committed to a set of sound principles grounded in faith and founded upon sound workplace ethics and evidence-based best practices that inspire transformation and can develop long term relationships with vendors who provide support to the Mission. Other duties as assigned by the Chief Operating Officer/and or President CEO.
RESPONSIBILITIES:
70% Building Maintenance & Training
- Direct responsibility and proactive oversight of all physical plant operations
- Perform basic repairs, as necessary (basic working knowledge of electrical, plumbing, carpentry, etc.)
- Proactively manage the maintenance schedule for all facilities
- Manage the relationship with repair vendors (mechanical, electrical, HVAC, etc. contractors)
- Supervise groundskeeping and janitorial staff.
- People skills to interact with employees or residents of the building in a pleasant manner.
- Mindfulness to ensure that all jobs are completed in an exemplary manner and potential hazards, or warning signs are identified and addressed in a timely manner.
- Performing quality checks on HVAC, air conditioning, plumbing, electrical and chemical supply systems
- Manage and address building security and safety issues.
- Testing and recommending new maintenance products
- Coordinating deliveries from vendors and suppliers
- Maintain records of repairs and preventive maintenance, including development and responsibility for maintenance calendar.
- Training junior staff or trainees, if applicable.
30% Building related Services
- Oversight of information technology and audio visual services for all Mission locations.
- Oversight of kitchen operations at the shelter.
- Oversee vehicle fleet routine maintenance and repair.
- Oversee security systems at all Mission locations
Requirements:
- Associate or bachelor’s degree in a related discipline; or relevant trade school credentials
- At least 5 years of experience in building operations or similar management.
- Basic carpentry, electrical and plumbing skills/experience preferred.
- Excellent organization skills and self-management required
- Knowledge of data and performance management tracking.
- Working knowledge of OSHA regulations
- Must be a compassionate, ethical, and transformational manager.
- Motivated and upbeat, effective team building skills.
- Collaborator with experience reporting to executive leadership and building relationships with multiple stakeholders and vendors.
- Ability to navigate complex networks and systems.
- Able to interpret, apply and communicate policies and procedures and deliver innovative solutions.
- Excellent written and verbal communication; emotionally intelligent, interpersonal, and collaborative skills.
- Able to adhere to the physical demands of the job which include prolonged sitting, standing, walking and frequent heavy lifting of 50 lbs. or more. (range of motion includes walking squatting, bending, kneeling, driving) Physical stamina to manage a full shift of being active and working on a building.
- An active member in a local Christian church. Agreement with Mission’s Statement of Faith is required.
Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .
Director of Marketing & Communications
REPORTS TO: Vice President of Development
STATUS: Full-Time Regular
SUMMARY:: The Director of Marketing & Communications is responsible for providing strategic marketing, public relations and communications management, project management, and brand consistency to the organization. He/she implements an integrated strategy, develops and supervises the necessary content creation to support it, measures and evaluates its impact, and adapts it to maximize effectiveness.
SPECIFIC RESPONSIBILITIES:
Essential duties and functions include, but are not limited to the following:
Strategic Marketing & Management
- Creates and manages a strategic marketing and communications plan, ensuring alignment of activities and messaging with the organization’s overall strategic plan.
- In partnership with the CEO and VP of Development, creates a strategic vision and direction for all content development (i.e., website, emails, direct response, social media, advertising, etc.), messaging and marketing collateral.
- Integrates all marketing and communication efforts into a cohesive annual strategy, including the creation of a marketing/messaging calendar.
- Reviews metrics to measure effectiveness of strategy, making changes to ensure meeting short-term goals and long-term growth.
- Supports Vice President of Development to help ensure brand alignment and quality control of fundraising solicitations, email campaigns, and digital marketing.
- Operates email service provider and occasionally drafts donor communications.
Media Relations, Public Relations & Brand Management
- Ensures articulation of Central Union Mission’s desired image and position and promotes consistent communication of image and position.
- Oversees the consistency of internal and external brand communication including the implementation and alteration of brand and style standards.
- Develops and implements a strategy for communicating with news media and ensuring robust earned media visibility.
- Writes and distributes press releases.
- Uses donor and trend research to create strategies that will enhance how the community perceives the brand.
- Manages print materials.
- Help ensure the Mission’s reputation and integrity remains strong and positive.
Website & Social Media
- Supervises and directs efforts of website and social media contractors.
- Creates (or oversees the development of) and maintain content for website.
- Develops new strategies for increasing website traffic and utilization as a marketing/communication tool.
- Develop and enact an effective social media strategy.
- Create timely and effective social media content.
- Identify and track key metrics of success for social media and website efforts.
- Maintain a working knowledge of current trends in online communication as they develop, incorporating them where appropriate.
Complete other duties at the discretion of management.
Requirements:
- Bachelor’s degree in communications, public relations, journalism, marketing, or related field from a nationally accredited university/college.
- Practical experience and skills with the elements articulated in this job description.
- Strong working knowledge of social media, photography, videography, basic graphic design, and web development.
- Demonstrated ability in writing content, including, but not limited to, press releases, for various audiences.
- Strong creative, strategic, analytical, organizational, and personal sales skills.
- Experience overseeing the design/production of print materials and publications.
- Demonstrated record of success in generating internal/external awareness and development of content.
- A demonstrated passion for ministry and issues surrounding homelessness and poverty.
- Exceptional verbal and written communication skills.
- Exceptional attention to detail.
- Ability to sit or stand for sustained periods of time, ability to lift up to 50 pounds, and other basic physical abilities required.
- An active member in a local Christian church. Agreement with Mission’s Statement of Faith is required.
Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .
Vice President of Development
POSITION TITLE: Vice President of Development
REPORTS TO: President & CEO
STATUS: Full-Time Regular
SUMMARY:: Responsible for providing leadership, strategy development, execution, and overall administration of operations related to fundraising. The Vice President of Development manages the development staff and oversees all development-related programs, including, but not limited to, individual giving, corporate and foundation support, church donor relations, gift-in-kind, digital fundraising, and fundraising events. He/she also actively manages a portfolio of valued philanthropic partners and high-capacity prospects, and represents the organization at key donor meetings and events.
SPECIFIC RESPONSIBILITIES:
Essential duties and functions include, but are not limited to the following:
Development:
- Develop and implement annual fundraising strategy that aligns with the Mission’s goals, and raise funds for annual fund, capital campaigns and special projects in accordance with the Mission’s vision and priorities.
- Oversee development initiatives related to grants, major donors, corporate, civic and church giving, direct mail, radio, digital media, workplace giving campaigns, planned giving and other sectors to meet Mission’s fundraising goals.
- Manage fundraising agency relationship to ensure they meet their revenue and expense goals for the Mission. Responsible for overall quality control of solicitations.
- At the discretion of the CEO, serve as a key public relations spokesperson, media contact, community advocate and representative.
- Ensure all donors are shown appreciation and receive appropriate strategic communication aligned with the Mission’s donor stewardship priorities.
- Identify and develop new initiatives for promoting awareness, building relationships, and increased giving to Central Union Mission.
- Actively manage relationships with an assigned portfolio of existing major donors and prospects, strengthening relationships with current and potential donors and elevating them to increasingly higher levels of giving and engagement.
- Build, motivate and manage the development department in a fiscally sound manner by ensuring that the appropriate systems, staffing and procedures are in place to support fundraising goals.
Leadership:
- Oversee Mission-wide projects that combine communications, development, partnerships, community engagement and ministry, as assigned by the President & CEO.
- Special projects as assigned by the President & CEO.
- Select, train, and provide development opportunities, performance appraisal and counseling for department staff. Manage department staff and ensure performance of individuals is meeting goals.
- Maintain open communication with the senior leadership team regarding donor and fundraising
activities.
- Participate on the senior management team for the organization.
- Help ensure the Mission’s reputation and integrity remains strong and positive.
- Periods of managing the Mission’s marketing, communications and social media activities may be required.
Requirements:
- Bachelor’s Degree from a nationally accredited university/college. Master’s degree preferred.
- At least 8-10 years of successful fundraising experience, including engaging and/or managing the relationship and work with a fundraising agency. Acute understanding of the interplay and expectations of a fundraising agency required.
- Practical experience and skills with the elements articulated in this job description.
- Solid understanding of best practices and trends in nonprofit fundraising required.
- A demonstrated passion for ministry and issues surrounding homelessness and poverty.
- Strong management and interpersonal skills with ability to sustain good working relationships with a variety of stakeholders.
- Exceptional verbal and written communication skills.
- Exceptional attention to detail.
- Hands-on experience with donor CRM software required (preferably multiple platforms) as well as excellent computer skills including Excel, Word, Power Point.
- Daily presence in the office with outstanding management skills required. Some evening and weekend presence required for special events, media opportunities, etc.
- Visionary leader who can successfully articulate and implement goals and action plan of the President & CEO.
- Ability to sit or stand for sustained periods of time, ability to lift up to 50 pounds, and other basic physical abilities required.
- An active member in a local Christian church. Agreement with Mission’s Statement of Faith is required.
Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .
Senior Social Worker
Reports to Senior Director of Social Work
Summary:: This position is an exciting opportunity to serve with one of the most respected and impactful organizations in Washington, DC. Central Union Mission has been serving the homeless and low-income families in the nation’s capital for 138 years. The Mission has some of the most strategic programs in the nation for combatting homelessness and poverty. The individual in this position will provide services and support at the Mission’s Comprehensive Family Resource Center (CFRC) and all other programs and ministries under the direction of the Senior Director of Social Work as necessary.
Specific Responsibilities:
Essential duties and functions include, but are not limited to the following:
80% Case Management and Related Services and Supports
- Conduct intake and assessments: cognitive, functional, environmental, psychosocial data, etc.
- Provide counseling support
- Conduct crisis intervention support
- Refer clients to available therapeutic, social service, educational and medical resources when appropriate
- Plan, seek, advocate, and monitor services from various social service or health care organizations and staff on behalf of a client.
- Assist with developing support systems to meet client needs by identifying and coordinating with a variety of available service providers necessary to maintain independent living, self-sufficiency and family stabilization
- Actively pursue venues to acquire knowledge of the broader community that enhances the service delivery process
- Plan, coordinate and execute, as appropriate, events that promote well-being (spiritual health, mental health, social-emotional, cognitive, physiological, environmental, financial, etc.)
- Become familiar and gain a working knowledge of agency policies and procedures
- Assist in completing surveys and other types of information gathering
- Assist population in completing critical applications (food stamps, Social Security, identification cards, birth-certificates, job/housing searches, etc.)
- Coordinate with the Senior Director of Social work to plan and oversee legal and immigration services from partner providers
- Learn about the special needs, intervention strategies, and behavioral approaches for individuals with challenges such as domestic violence, substance abuse, diversity and family/inter-generational concerns and other challenging issues that plague the population
- Serve as an advocate for equitability in all aspects of the service delivery process
- Attend professional development trainings, as available and appropriate
- Establish and maintain cooperative working relationships with team members
- Maintain a flexible schedule, adaptive to the needs of the ministry
5% Resource Development and Acquisition
- Research both formal and informal social services or other related services and supports to meet the needs of the population
- Arrange and coordinate meetings, attend community programs, events etc. to build good will
10% Ministry Documentation Support
- Input and maintain up-to-date, accurate entries to the Mission-Tracker system or other necessary documentation vehicles as deemed appropriate and as directed
- Prepare written and statistical reports, as needed
5% Other duties as assigned
- Support the other work of the CFRC whenever possible
- Attend work-related meetings, events within and outside of normal working hours
- Must seek opportunities for on-going professional development and acquire necessary training, CEU hours as required for licensure and/or to remain relevant and current
REQUIRED QUALIFICATIONS:
- MSW with five years, or BSW Degree with four years, of related work experience
- Working knowledge of Microsoft Office (Word, Excel, PowerPoint etc.)
- Ability to utilize the internet and other channels for research and to understand how to garner resources
- Possess excellent skills as it relates to results orientation, critical and creative thinking
- Demonstrated skills in working effectively with diverse clients from various backgrounds, ethnicities educational and financial challenges
- Must be flexible and adaptable in meeting the needs of the client and ministry
- Excellent verbal and written communication skills.
- Motivated and willing to engage in the teamwork process
- Capacity to work independently, prioritize and meet deadlines
- Physical Demands: The position is generally sedentary in nature, but may require standing and walking, and the ability to intermittently kneel down, stoop, bend at the waist, twist at the waist and reach, or sit for long periods of time. Ability to lift up to 20 lbs.
- Ability to operate standard office equipment (copier, fax, printers, multi-line phone systems).
- Must have good vision to read a computer screen.
- Ability to hear and speak to communicate in person, before groups, and over the telephone.
- Manual dexterity of hands and fingers to include repetitive keyboarding, grasping, and reaching to operate a computer keyboard, mouse and/or standard office equipment.
- Agreement with and commitment to Central Union Mission’s mission and statement of faith required.
- Committed Christian and currently active in a local Christian church required.
For more information or to apply for this position please contact Carrie Kelley at ckelley@missiondc.org .
EMPLOYMENT PLACEMENT COACH
REPORTS TO: Education and Employment Manager
STATUS: Full-time, regular
LOCATION: Comprehensive Family Resource Center (CFRC), Washington, DC
Summary:: This position is an exciting opportunity to serve with one of the most respected and impactful organizations in Washington, DC. Central Union Mission has been serving the homeless and low-income families in the nation’s capital for 137 years. The Mission has some of the most strategic programs in the nation for combatting homelessness. In coordination with the leadership of the Workforce Development & Education Department (WDE), the Employment Placement Coach is responsible for the implementation of the employment program at the CFRC and providing expert job readiness coaching, counseling and placement expertise that leads to positive employment placement (living wage employment) outcomes for CFRC consumers. The Employment Placement Coach will ensure seamless coordination and collaboration with existing CFRC staff, agencies and community partners and consumers.
SPECIFIC RESPONSIBILITIES:
Essential duties and functions include, but are not limited to the following:
50% Program Implementation-Coaching & Job Placement
- Serve as a member of the team to advance Workforce Development and Education at the CFRC in coordination with CFRC Education and Employment Manager, Sr. Director of WDE, Education Instructor and other key staff.
- Develop employment plan and portfolio for each participant based on individual assessment; facilitate/deliver skills-based and professional development training.
- Research, recommend, and implement strategies to identify appropriate skills and work-based learning opportunities to include on-the-job and/or apprentice based training programs; match consumers to appropriate employers based on knowledge skills abilities.
- Communicate regularly with portfolio of clients and in accordance with their needs
30% Monitoring, Tracking and Reporting
- Monitor guest and consumer progress daily; complete progress notes, daily logs, timesheets, individual planning activities, and other documentation thoroughly, accurately, and in a timely manner.
- Track and report client management activities using Mission Tracker HMIS
- Effectively use database technology and other resources to track participant activities, task completion, badges, certificates, certifications diplomas and other competencies secured.
- Report weekly, monthly, quarterly and annual workforce development data in Mission Tracker
20% Networking and Community Engagement
- Conduct outreach, promoting and recruiting participants among existing consumers and throughout the community.
- Network with existing and prospective employers, educational providers and other community leaders to identify partners, apprenticeship opportunities and internships.
- Facilitate on-the job-site coaching with participants to include employee/employer assistance and support.
- Other duties as assigned
REQUIRED QUALIFICATIONS:
- A minimum of two years of relevant experience in a non-profit, faith-based or human services organization/agency.
- Bilingual in English and Spanish required.
- A minimum of an Associate degree or 2-years direct experience; Bachelor’s degree preferred in vocational education, adult-education/education, counseling, psychology or other related field
- Must possess direct delivery of services, data base usage and adult-based education experience.
- Exceptional inter-personal skills; excellent written and verbal communication skills.
- Must have the ability to build relationships quickly and across diverse cultural backgrounds.
- Must be culturally competent; comfortable interfacing with a wide variety of constituents—diverse constituent groups, community and faith-based organizations, government agencies and for-profit companies.
- Highly organized with acute attention to detail and time management; high capacity to prioritize and meet deadlines; self-motivated; able to work independently and with a team
- Proficient in Microsoft Office Suite.
- Generally sedentary in nature, but may require standing and walking, and the ability to intermittently kneel down, stoop, bend at the waist, twist at the waist and reach, or sit for long periods of time.
- Ability to lift up to 20 lbs. (boxes, paper, office supplies, etc.).
- Ability to operate standard office equipment (copier, fax, printers, multi-line phone systems).
- Must have good vision to read print and a computer screen.
- Ability to hear and speak to communicate in person, before groups, and over the telephone.
- Manual dexterity of hands and fingers to include repetitive keyboarding, grasping, and reaching to operate a computer keyboard, mouse and/or standard office equipment.
- Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.
For more information or to apply for this position please contact Carrie Kelley at ckelley@missiondc.org .